Grievance Redressal Policy

At FridayRelease.com, we are committed to resolving user concerns efficiently and transparently. This policy outlines the procedure for addressing grievances in accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2000.

Grievance

As per legal requirements, we have appointed a Grievance Officer to handle complaints related to content, user disputes, and policy violations.

Types of Complaints We Address

Users can submit complaints related to:

  • Inaccurate, misleading, or offensive content

  • Copyright, trademark, or intellectual property violations

  • Privacy and data protection concerns

  • Fake news or misinformation

  • Defamatory, obscene, or illegal content

  • User account-related disputes

Procedure to File a Grievance

To file a grievance, users must provide the following details via email to grievance@boppoentertainment.com.

  • (i) Full Name & Contact Details

  • (ii) Link(s) to the disputed content

  • (iii) Description of the issue

  • (iv) Supporting evidence/documents